interCaribbean Airways on Saturday announced the cancellation of several flights over the next month throughout its network due to crew shortage.
In a press release, chairman of the airline, Lyndon Gardiner issued an apology to the traveling public and explained that cause for the recent flight delays and cancellations experienced by its passengers across their network.
Gardiner said that an unforeseen delay of several weeks in the training schedule for newly hired flight crew triggered the interruption of its service. He further explained that the training provider experienced a protracted delay in their flight simulator being operational.
“interCaribbean has enjoyed success and growth over the past five years by implementing our strategy to create a network across the region and the installation of a second hub in Tortola to facilitate connections to the Eastern Caribbean,” said Gardiner. “On the flip side of our success is the inevitable need to rapidly train and deploy additional flight crew during a period when there is an acknowledged global shortage of pilots.”
Nevertheless, we were able to hire the additional personnel and arrange the required training, including the flight simulator sessions with our usual service provider. Unfortunately, after the training began, their simulator equipment broke down for a protracted period and the delay severely impacted our ability to keep to our intended schedule. In retrospect, we probably should have planned for the worst and moved more quickly to reduce the flight schedule. This has certainly been an unhappy learning experience and I wish to personally apologize to the traveling public who were negatively impacted by the delays and cancellations.”
Passengers affected by the cancellations are being offered a choice of full ticket refund or rebooking on another flight. The list of flight cancellations run until December 16th.